1. Controller Information
This Privacy Policy applies to Shiphrelwrkraxae, operating the website shiphrelwrkraxae.world.
Registered address: Orkdalsveien 113, 7300 Orkanger, Norway
Phone: +47 979 95 150
Email: help-@shiphrelwrkraxae.world
As data controller, we are responsible for determining the purposes and means of processing your personal data.
2. Data We Collect
We may collect and process the following categories of personal data:
- Identity data: Full name provided in order or contact forms.
- Contact data: Email address, phone number, delivery address.
- Transaction data: Details of products ordered and payment confirmation references.
- Technical data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform collected via cookies or server logs.
- Usage data: Information about how you use our website and products.
- Communication data: Content of messages sent through our contact form.
We do not collect any special categories of personal data (such as health data, racial origin, religious beliefs, or biometric data).
3. Legal Basis for Processing
We process personal data on the following legal bases under GDPR Article 6:
- Performance of a contract (Art. 6(1)(b)): Processing necessary to fulfil your order and deliver the product.
- Legal obligation (Art. 6(1)(c)): Processing required to comply with applicable Norwegian and EU law (e.g., tax, accounting, consumer rights).
- Legitimate interests (Art. 6(1)(f)): Improving our website and services, fraud prevention, and customer relationship management — where not overridden by your interests or rights.
- Consent (Art. 6(1)(a)): For optional analytics and marketing cookies, where you have explicitly consented via the cookie consent banner.
4. Purposes of Processing
- Processing and fulfilling product orders
- Communicating with you regarding your order or enquiry
- Complying with legal and regulatory obligations
- Improving website performance and user experience (with consent)
- Sending promotional communications where permitted by law and with your consent
- Preventing fraud and ensuring the security of the website
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements:
- Order and transaction data: 5 years from the date of transaction (Norwegian Bookkeeping Act, Bokføringsloven).
- Contact enquiry data: Up to 2 years from the date of last contact, unless extended by ongoing correspondence.
- Cookie and analytics data: As specified in our Cookie Policy.
6. Your Rights Under GDPR
Under applicable data protection law, you have the following rights:
- Right of access (Art. 15): Request a copy of the personal data we hold about you.
- Right to rectification (Art. 16): Request correction of inaccurate or incomplete data.
- Right to erasure (Art. 17): Request deletion of your personal data in certain circumstances.
- Right to restriction (Art. 18): Request that we restrict processing in certain circumstances.
- Right to data portability (Art. 20): Receive your data in a structured, machine-readable format.
- Right to object (Art. 21): Object to processing based on legitimate interests.
- Right to withdraw consent: Where processing is based on consent, you may withdraw at any time without affecting prior lawful processing.
To exercise any of these rights, please contact us at help-@shiphrelwrkraxae.world. We will respond within 30 days.
You also have the right to lodge a complaint with the Norwegian data protection authority: Datatilsynet, Postboks 458 Sentrum, 0105 Oslo, Norway.
7. Data Sharing and Third Parties
We do not sell personal data. We may share data with trusted third-party service providers who assist in operating our website and fulfilling orders (e.g., payment processors, logistics providers). All such parties are bound by data processing agreements and may not use your data for their own purposes.
Data may be transferred outside the EEA only where adequate safeguards exist (e.g., Standard Contractual Clauses approved by the European Commission).
8. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security assessments.
Despite these measures, no transmission over the internet is completely secure. You share data at your own risk; however, we will notify you of any breach as required by law.
9. Cookies
Our website uses cookies. For full information on what cookies we use, why, and how to manage them, please see our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. The revised policy will be published on this page with an updated date. Continued use of our website after such changes constitutes acceptance of the revised policy.
11. Contact
For any questions about this Privacy Policy or your personal data, please contact us:
Shiphrelwrkraxae
Orkdalsveien 113, 7300 Orkanger, Norway
Email: help-@shiphrelwrkraxae.world
Phone: +47 979 95 150